Trust
Safety
Verified accounts
Every host and renter signs in with Google or a verified email. Profiles show completed rentals and ratings.
Payments in escrow
Deposits and balances are held by Stripe and released to the host only after the item is returned.
Condition photos
Both sides upload before/after photos on every trip. These are stored on the rental receipt as a permanent record.
Two-sided reviews
After each completed rental both parties answer a short 5-question review. Bad actors get filtered out of Browse quickly.
Damage claims
If damage happens, we hold the deposit and payout in escrow while the claim is resolved through the renter's insurance.